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Customer Service

 

Shipping Methods:
Material orders are shipped via Priority Mail or United Parcel Service. Normal delivery for regular shipments can be expected within 5-10 working days.

Return Policy:
It is our desire to equip you with quality resources to meet your needs and goals. Should a product not meet your expectation, please call our Customer Support team at 1-800-722-1976 within 30 days of purchase date to discuss resolution.

All returned items require an authorization code and must be received in new condition to obtain a refund. Note: software, audio CDs, DVDs, and VHS tapes must be returned unopened. Sales on clearance items are final.

Shipping responsibility - Shipper is responsible for the cost, packaging and delivery of returned items in new condition. Shipping insurance is recommended.

Return items to:
Crown Financial Ministries
ATTN: Returns Department
3280 Summit Ridge Parkway
Duluth, GA 30096

Attention Churches, Schools and Resellers!

You must call Crown?s customer care team to obtain a Return Preauthorization Number (credits will not be issued without this number). A credit will be issued for the product when it is received at Crown. (Shipping and handling charges are not credited. All returns are subject to a possible 15% restocking fee.) Please know we will not accept returns of discontinued materials or on items that are not in ?new? condition.

Thank you for partnering with us to help people learn God?s principles of finance! God bless you!

To Contact Us:
Customer Service Representatives are available to answer any questions pertaining to materials or service and may be reached by e-mail at customersupport@crown.org.

Privacy Policy:
Crown Financial Ministries never sells or reveals its mailing list to others. Privacy is guarded zealously. Click here to read our full Privacy Policy.

Security Information:
The Crown Financial Ministries Web site uses the industry standard for securely transferring your credit card information across the World Wide Web. We use 128-bit secure socket layer (SSL) encryption that makes it virtually impossible to intercept and read data during transmission.