Shipping Methods:
Material orders are shipped via Priority Mail or United Parcel
Service. Normal delivery for regular shipments can be expected
within 5-10 working days.
Return Policy:
It is our desire to equip you with quality resources to meet your needs and goals. Should a product not meet your expectation, please call our Customer Support team at 1-800-722-1976 within 90 days of purchase date to discuss resolution.
All returned items require an authorization code and must be received in new condition to obtain a refund. Note: software, audio CDs, DVDs, and VHS tapes must be returned unopened. Sales on clearance items are final.
Shipping responsibility - Shipper is responsible for the cost, packaging and delivery of returned items in new condition. Shipping insurance is recommended.
Return items to:
Crown Financial Ministries
ATTN: Returns Department
3280 Summit Ridge Parkway
Duluth, GA 30096
Attention Churches, Schools
and Resellers!
You must call Crown’s customer
care team to obtain a Return Preauthorization
Number (credits will not be issued without this
number). A credit will be issued for the product
when it is received at Crown. (Shipping and handling
charges are not credited. All returns are subject
to a possible 15% restocking fee.) Please know
we will not accept returns of discontinued materials
or on items that are not in “new”
condition.
Thank you for partnering with us to help people
learn God’s principles of finance! God bless
you!
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To Contact Us:
Customer Service Representatives are available to answer any
questions pertaining to materials or service and may be reached
by e-mail at customersupport@crown.org.
Privacy Policy:
Crown Financial Ministries never sells or reveals its mailing
list to others. Privacy is guarded zealously. Click here to read our full Privacy Policy.
Security Information:
The Crown Financial Ministries Web site uses the industry
standard for securely transferring your credit card information
across the World Wide Web. We use 128-bit secure socket layer
(SSL) encryption that makes it virtually impossible to intercept
and read data during transmission.
Idea Submission Form
"Do you have a new idea for a Crown
product or service? Would you like to suggest any changes
or improvements to a current Crown product? If so, please
take the time to fill out our new Idea
Submission form.
Thank you in advance for your ideas!
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